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Terms of Service

Last updated: October 16, 2026

1. Provider

These Terms of Service govern your use of BedrockOps (bedrockops.dev), operated by:

Nubri GmbH
Liebenowzeile 22
12167 Berlin, Germany
Email: info@nubri.co
VAT ID: DE332956472
Registration: HRB 217794 B, Amtsgericht Charlottenburg

2. Service Description

BedrockOps is an AI observability platform providing cost optimization, real-time monitoring, and alerting for AWS Bedrock AI workloads. The service connects to your AWS account to retrieve and analyze usage data.

3. Account Registration

You must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must be at least 18 years old to use this service.

4. AWS Integration

By connecting your AWS account, you authorize BedrockOps to access Bedrock usage metrics and related CloudWatch data. You are responsible for ensuring you have the authority to grant this access. We access only the resources necessary for monitoring and do not modify your AWS infrastructure.

5. Acceptable Use

You agree not to:

  • Use the service to monitor accounts you do not own or have authorization to monitor
  • Attempt to reverse-engineer or abuse the platform systems
  • Resell or redistribute the service without authorization
  • Use the service for any illegal purpose
  • Exceed usage limits or circumvent rate limiting

6. Data Ownership

Your AWS monitoring data remains yours. We process it solely to provide the observability service. We do not share your data with third parties or use it for purposes beyond delivering the service.

7. Payment & Subscriptions

Paid plans are billed in advance on a recurring basis via Stripe. You may cancel at any time; access continues until the end of the billing period. Fees already paid are not refunded, except under the right of withdrawal below or where the law requires it. Prices may change with 30 days' notice.

8. Service Availability

We strive for high availability but do not guarantee uninterrupted service. Monitoring alerts and notifications are provided on a best-effort basis. You should not rely solely on BedrockOps for critical infrastructure alerting without secondary monitoring.

9. Limitation of Liability

We are liable without limitation for intent and gross negligence and for injury to life, body or health. For slight negligence we are liable only for breach of essential contractual obligations, limited to the damage typical and foreseeable for this kind of contract. Liability under the Product Liability Act is not affected.

10. Termination

We may suspend or terminate your account for violations of these terms. You may delete your account at any time. Upon termination, your data will be deleted in accordance with our Privacy Policy.

Right of withdrawal

If you are a consumer, you can withdraw from a paid contract (a subscription, a plan or a credit purchase) within 14 days without giving a reason. The 14 days start on the day the contract is concluded.

To withdraw, tell us before the period ends with a clear statement: an email to info@nubri.co is enough, or a letter to Nubri GmbH, Liebenowzeile 22, 12167 Berlin, Germany. You can use the model form below, but you don't have to.

If you withdraw, we refund all payments we received for that contract within 14 days of receiving your notice, using the payment method you used, at no cost to you. At checkout you ask us to start the service straight away; so you pay a proportionate amount for what we provided until your notice: for a subscription, the share of the billing period that had passed; for credits, the credits you used.

Model withdrawal form: To Nubri GmbH, Liebenowzeile 22, 12167 Berlin, Germany, info@nubri.co: I hereby withdraw from my contract for the following service: [product and plan]. Ordered on: [date]. Name: [name]. Email address of the account: [email]. Date: [date].

11. Governing Law

German law applies, without prejudice to mandatory consumer protection rules of the country where you live. The courts of Berlin have jurisdiction where the law allows it.

12. Changes

We may update these terms from time to time. Material changes will be communicated via email or in-app notification at least 14 days before taking effect.